Recently, QSR Magazine featured Dave Thomas and the Dave Thomas Foundation for Adoption as part of the publication’s 20th anniversary issue. They interviewed Wendy's franchisees and executives who shared stories about the lessons they learned from Dave, and how his values are brought to life each and every day.
At Wendy’s, we have the privilege of working with some of the world’s best companies who supply everything we need to operate a best in class restaurant system. Our purpose is to provide joy and opportunity through food, family, and community, and we love sharing stories and celebrating suppliers who also embrace a commitment to a higher purpose in the communities in which they operate. This blog is about one of those suppliers, Barco, who is going above and beyond in it's commitment to better our world.
As readers of The Square Deal know, we traditionally use this space to tell you about new things happening in the Wendy’s family or what we’re doing to advance programs we care about, but today’s message is different. It has come to our attention that some of you have noticed the Spicy Chicken Nuggets are no longer available on our national menu and you're pretty upset about it.
So, we thought it was time to….talk.
Today we announced the expansion of our Supplier Code of Conduct. It now applies to all North American Wendy's suppliers and the many significant professional service suppliers with whom we contract directly. These suppliers include our creative teams, marketing agencies, law firms, financial service providers, technology companies and others that we rely on to help make the Wendy’s brand successful.
Connecting with farmers and ranchers to say “thanks for the beef” would probably be reason enough to show up in Nashville. But last year we found that the National Cattlemen's Beef Association was also a great way to extend our relationships in the beef industry because this supply chain is pretty complex. There are a lot of players who take great care in breeding, raising and feeding the cattle which are harvested and processed for steaks and hamburgers.
By most standards, last week was busy. Not only did friends and fans tell us we won the internet with the most epic tweet of 2017 (their words, not ours), we also published our Corporate Social Responsibility (CSR) and Sustainability year-in-review. It was eye opening and enjoyable to look back and see all that our Wendy’s family had accomplished in 2016.
Since starting this blog in March, it’s been an interesting lesson in learning how to keep up with regular content postings and respond to reader feedback. It’s always gratifying to see how our customers engage with us and the blog. Obviously, the comments and likes are public, but feedback that shows up in our inbox is not. We receive our fair share of constructive notes, but we also receive kudos relating to how our crew teams "made the day" of one of our customers. In late November, one of those emails arrived in our inbox. Reading Adrian’s words about how General Manager Lupe Torres in Edenton, NC made the birthday of her special needs son so special touched my heart and inspired me to share it with all of you.
We love all of our products, but none is more important to Wendy’s than our hamburgers. We have a great team dedicated to sourcing the highest quality fresh never frozen North American beef for Wendy’s. We recently took another step in our long-time commitment to sourcing quality beef responsibly by joining the U.S. Roundtable for Sustainable Beef. Their goal is simple – to work together with lots of different stakeholders to sustain responsible beef production for years to come. One of our team members who lives and breathes quality beef every day is also one of our rising stars, Manager of Quality Assurance for Beef, Sarah Wells. Sarah is one of the most upbeat and optimistic people you’ll ever meet. Fortunately, she loves to travel because we keep her on the road all the time. She’s an expert in meat science and animal care, and she taught at the collegiate level before joining Wendy’s two and a half years ago.