Since starting this blog in March, it’s been an interesting lesson in learning how to keep up with regular content postings and respond to reader feedback. It’s always gratifying to see how our customers engage with us and the blog. Obviously, the comments and likes are public, but feedback that shows up in our inbox is not. We receive our fair share of constructive notes, but we also receive kudos relating to how our crew teams "made the day" of one of our customers. In late November, one of those emails arrived in our inbox. Reading Adrian’s words about how General Manager Lupe Torres in Edenton, NC made the birthday of her special needs son so special touched my heart and inspired me to share it with all of you.
We love all of our products, but none is more important to Wendy’s than our hamburgers. We have a great team dedicated to sourcing the highest quality fresh never frozen North American beef for Wendy’s. We recently took another step in our long-time commitment to sourcing quality beef responsibly by joining the U.S. Roundtable for Sustainable Beef. Their goal is simple – to work together with lots of different stakeholders to sustain responsible beef production for years to come. One of our team members who lives and breathes quality beef every day is also one of our rising stars, Manager of Quality Assurance for Beef, Sarah Wells. Sarah is one of the most upbeat and optimistic people you’ll ever meet. Fortunately, she loves to travel because we keep her on the road all the time. She’s an expert in meat science and animal care, and she taught at the collegiate level before joining Wendy’s two and a half years ago.